Give your team a predictive dialer without running a server.
Fully managed VICIdial — live in under 40 seconds. Your agents open a browser and dial. No servers, no per-agent fees.
7-day free trial · Cancel anytime · auto-refund if we don't provision
New to VICIdial?
What is VICIdial — and why hosted?
VICIdial is a complete, open-source call-center platform: a predictive dialer, an agent screen, inbound queues, and reporting in one. It's free and battle-tested — but standing it up and keeping it secure is a real engineering job. VICIfast gives you the same VICIdial, fully managed, in under a minute.
It dials for your agents
A predictive dialer calls your lists automatically and connects answered calls to whoever is free — so agents talk to people instead of waiting on rings, busy signals, and voicemail.
It runs the whole floor
Agent screen, inbound queues, call menus, recordings, dispositions, and live reporting — outbound, inbound, or both at once. The open-source standard thousands of call centers already run.
We handle the hard part
VICIdial is notoriously fiddly to install and keep running — Asterisk, Apache, MySQL, security hardening. We run all of that for you, so you get the dialer without the sysadmin.
Why call centers run it here
A dialer that earns its seat — without the server headache.
More talk time
Predictive dialing keeps agents on live calls instead of dialing by hand — more conversations per hour, same headcount.
Agents just log in
Everything runs in the browser. Nothing to install on agent PCs — your team (or your remote agents) work from anywhere.
You don’t run a server
We handle patching, backups, firewall, SSL, and 24/7 monitoring. You never touch a command line unless you want to.
Compliance built in
DNC, TCPA controls, per-state rules, and call recording — operational guardrails that keep your floor inside the lines.
See everything live
A live agent floor, real-time KPIs, and full reports — who’s on a call, how the shift is going, payroll-ready numbers.
No per-agent fees
VICIdial doesn’t license per agent, so neither do we. One flat price per server — scale from 5 seats to 500 as you grow.
Why switch
The old way of running VICIdial — and the way it should work.
- A weekend compiling Asterisk, Apache, MySQL, and Perl modules
- You are the on-call sysadmin: patching, backups, firewall, SSL
- Per-agent licensing that punishes you for growing
- Carrier resold to you at a markup, locked to one provider
- Credentials in an email and a spreadsheet, no dashboard
- A working dialer in under 40 seconds — we already built it
- We run patching, backups, firewall, SSL, and 24/7 monitoring
- Flat per-server pricing — add seats without adding fees
- Bring your own SIP — wholesale rates, your account, any carrier
- A real dashboard, audit log, root SSH, and live floor view
Beyond stock VICIdial
The capabilities VICIdial never shipped — built in.
You get the VICIdial you know, plus the modern features it was never built to have. None of these exist in stock VICIdial — we add them, and keep them maintained.
AI call analysis
Every call transcribed, scored, and tagged for sentiment, objections, and hot moments. Stock VICIdial has no AI.
AI quality auditor
AI QA scorecards across 100% of calls — not a 2% manual sample — with trends and compliance flags.
TTS audio generation
Generate IVR prompts and greetings in 12 voices right in the dashboard — no recording WAVs by hand.
2FA agent logins
TOTP codes and passkeys for agent and admin logins. Stock VICIdial is username + password only.
One-click whitelabel
Your brand on the agent screen, the webphone, and a full reseller portal — your domain, logo, and billing.
Scheduled email reports
Any report emails itself as PDF or CSV on a schedule — say, every Monday 8am. VICIdial can’t do this.
Self-serve firewall
Manage IP allow-lists from a branded portal — no SSH, no iptables, no support ticket.
Automated migration
Move an existing VICIdial or ViciBox box over automatically — leads, recordings, and config, no manual rebuild.
Branded browser webphone
A modern in-browser softphone in your brand — no Java ViciPhone, nothing for agents to install.
Inside the dashboard
See the dashboard actually run.
Not a thin wrapper around the VICIdial admin. Pick a surface — here is the real thing in action, the way your team uses it every shift.
Server detail
Walkthrough video coming soon
Server detail
Daily opsEvery server's health, services, and recent ops on one screen — no SSH required.
- Live CPU, memory, and disk
- Service status: VICIdial, Asterisk, MySQL
- SSL + cert-expiry tracking
- Health checks every minute
Real floors, real calls
From a 5-seat startup to a 500-seat floor.
Outbound campaigns, inbound queues, remote agents across time zones — the same managed VICIdial scales with you. You run the floor; we keep the box online, patched, and backed up.
Who it's for
Built for the floor you run — 5 agents or 500.
Outbound sales, collections, lead gen, appointment setting, BPO, and inbound support — VICIdial runs them all. Plan sizing, carrier choice, and compliance posture differ per vertical; pick yours for the operational shortcut.
Debt collection
High-volume outbound on a TCPA-aware build. Recording retention tuned for FDCPA.
Lead generation
Predictive dial, drop-rate management, single-call list discipline.
B2B sales
Smaller floors, longer dispositions, CRM-in-the-loop via webhooks on every disposition.
Political campaigns
Seasonal burst capacity, multi-region for canvassers, per-state compliance.
Healthcare outbound
Appointment reminders + insurance verification. HIPAA-aware deployment guidance.
E-commerce & retail
Cart-recovery, win-back, inbound order support. CRM webhooks pre-wired.
How it works
From sign-up to dialing in four steps.
Pick a plan
5 agents or 500. Card validated, no charge until day 7.
We build your dialer
Live in under 40 seconds, fully secured — hardened OS, TLS, firewall. The login lands in your inbox.
Add numbers + contacts
Connect your phone carrier and upload your lists. No carrier yet? We’ll point you to one.
Your agents dial
They log in from a browser and start talking. You watch the floor live and pull reports.
Already run VICIdial?
Migrate in an afternoon — and keep everything you know.
It's the real VICIdial. Same admin, same agent screen, root SSH on your own box, your SIP, your data. We just run the infrastructure underneath: hardened OS, automatic backups, firewall, SSL, and health checks every minute — so you stop being the on-call sysadmin.
- Native /vicidial/admin.php + agent screen — the real VICIdial, not a fork
- Root SSH on your own dedicated box
- Bring your own SIP carrier (Twilio, Telnyx, Bandwidth, any)
- Your data, in the region you pick
- Per-server pricing — never per agent
- One-click migrate from ViciBox
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FAQ
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Try VICIfast free for 7 days.
One click to provision. Cancel any time before day 7 — we don’t charge until then.