Managed Backups.
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Feature
Managed Backups
Daily snapshots at 03:00 server local, 7-day rolling retention. One-click restore.
More featuresWhat you get
The full managed backups surface, end-to-end.
Every card below is a shipped capability. Hover for emphasis; click any matching feature for the deep page.
Daily at 04:00 UTC
The backup fires at 04:00 UTC — the quietest hour across our customer base. mysqldump runs single-transaction so we never lock the dialer; the recordings tarball is incremental so only new files since the last run get pushed.
7-day rolling retention
Seven daily backups live at any moment. Day 8 evicts day 1. If you need longer, layer External Backups on top and push to your own S3 with whatever retention you set.
Email-with-link delivery
Once an artifact is ready, an email with a 7-day signed download link lands in your inbox. Click, save the file, restore wherever you want. No login required to fetch.
Standard mysqldump format
The DB artifact is a regular gzipped mysqldump. Restore with `gunzip db-<ts>.sql.gz | mysql <dbname>`. Recordings tarball extracts back to `/var/spool/asterisk/monitor`. No proprietary tooling.
On-demand backup
Trigger a backup right now from the dashboard — useful before a risky config change or as a sanity check after a tricky migration. On-demand backups have the same 7-day download-link TTL as scheduled ones.
Pre-termination backup
When a server is terminated (by you, or by dunning), the platform takes a final backup automatically and emails you the download link. 30-day TTL on the link instead of the usual 7 — recover even if you noticed weeks later.
Not a full-disk snapshot
Platform Backup captures the data layer (DB + recordings), not the OS / Asterisk / VICIdial install. Re-provision a fresh box and restore the dump on top. For full-disk DR, layer External Backups + your own bucket.
FAQ
Questions worth answering
Every dial is one snapshot away from rollback.
Start the trial. Daily 03:00 server-local snapshots fire from day zero; one-click restore lives in the dashboard. Restore to a different region if you'd like to move.